If you are trading in your iPhone, or iPad you will need to back up all your information.

Choose a backup method
Before you get started, learn the difference between making backups with iCloud and iTunes and choose the method
that’s best for you. In case you ever need an alternative backup, you can make one in iCloud and another in iTunes.

Use these steps to remove your personal information from a device. Unfortunately, we cannot accept any device that is locked to an iCloud account. you will need to remove your account before sending your device to us.

If you are trading in your iPhone, or iPad you will need to back up all your information.

Choose a backup method
Before you get started, learn the difference between making backups with iCloud and iTunes and choose the method
that’s best for you. In case you ever need an alternative backup, you can make one in iCloud and another in iTunes.