Value Added Reseller
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canada 1 (587) 887-8200 (CAD)
united-states732-TECH-365 (USA)
India97365-95365 (India)
Remote DesktopRemote Mobile

Our Services

Although our Help Desk supports new users and equipment set-ups as well as other desktop projects, our first priority is to resolve high-priority incidents that impede an existing client’s ability to work. Therefore, we divide our services into two primary categories; Real-Time and Desktop Project Requests. This approach offers many benefits to our clients.

Enterprise-class monitoring tools, software and networking administration tools

Application and database monitoring and support

Management of CPU, disk utilization, memory, file monitoring

Virtual infrastructure management and support

Continuous monitoring for database, operating system, and hardware issues

Capacity analysis and forecasting

Management of Public, Private or Hybrid cloud environments in any configuration over multiple data centers and locations

Monitoring reports including availability and uptime

Management of mobile applications, corporate sites, rich media sites including test and development sites

Patching and update management

Microsoft & Linux Servers, VMware & Hyper-V virtual environments, Enterprise solutions (i.e. PeopleSoft, Oracle, Citrix, Siebel, Hyperion), supported

Customer visibility to real-time portal monitoring of their full infrastructure stack (circuits, networks, hosts, guests, applications, processes and resource components

Monitoring and support of IT infrastructure including; security elements, networks, servers, backup, disaster recovery, wireless access points and more

Customer visibility to real-time portal monitoring of their full infrastructure stack

Let Tech365 handle your RMM while you focus on growing your business. We work closely with you to fix problems, avoid system failures, maximizing uptime and make you achieve your technology goals.